Last updated: July 2025
Who we are
IPTV UK Hub operates the website at iptvukhub.it.com. References to "we", "us" and "our" refer to IPTV UK Hub. You can contact us at info@iptvukhub.it.com.
The IPTV UK Hub homepage provides full details of the service, including subscription plans, supported devices and contact information.
What information we collect
We collect personal information in the following circumstances:
- When you make a purchase — your email address, payment information (processed by our payment provider; we do not store card details ourselves) and order details.
- When you contact us — your name, email address and the content of your message.
- Automatically through website use — standard web server logs may record your IP address, browser type, pages visited and timestamps. We use this only for security and performance purposes.
How we use your information
- To process and fulfil your subscription order
- To send you your account credentials by email
- To respond to your support queries
- To process refund requests
- To improve the website and service
- To comply with legal obligations
We do not use your information for automated decision-making, profiling or targeted advertising.
Legal basis for processing (UK GDPR)
- Contract — processing necessary to fulfil your subscription and deliver your account
- Legitimate interests — responding to enquiries, improving the service, security
- Legal obligation — where required by applicable law
Data sharing
We do not sell, rent or share your personal data with third parties for marketing. We may share data with:
- Payment processors — to handle your transaction securely
- Email service providers — to deliver your account credentials and support responses
- Law enforcement or regulatory bodies — where we are legally required to do so
Data retention
We retain your personal data for as long as your subscription is active and for a reasonable period afterwards to handle refund requests, disputes or legal requirements. Contact us if you wish to request deletion of your data.
Your rights
Under UK GDPR and the Data Protection Act 2018, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to processing in certain circumstances
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, email us at info@iptvukhub.it.com.
Cookies
This website uses minimal cookies. No tracking or marketing cookies are set. Cookies may be used for essential website functionality only.
Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Payment processing is handled by our payment provider using industry-standard encryption; we do not store your card details on our systems.
Changes to this policy
We may update this privacy policy from time to time. Changes will be published on this page with an updated date. Continued use of the website after changes constitutes acceptance of the updated policy.
Contact
For any privacy-related queries: info@iptvukhub.it.com