Paying for any online service comes with understandable questions about security. This guide covers how IPTV UK Hub handles payments, what data is collected, and how to protect yourself.
How payment is processed
IPTV UK Hub processes payments through established payment providers. We do not store your card details on our systems — payment processing is handled entirely by the payment provider using encrypted connections. After your payment is confirmed, your card details are with the payment provider, not with us.
What information is collected
To complete a purchase, you provide:
- Your email address — so we can send your account credentials
- Payment details — handled by the payment processor, not stored by us
We do not collect your home address, phone number or other personal details for a standard subscription purchase.
Receiving your credentials
After payment is confirmed, your account details (server URL, username and password) are sent to the email address you provided. These are the credentials you use to log into your IPTV player. Keep this email safe — it contains your subscription information.
What to do if something goes wrong
- Payment completed but no email received — check your spam folder first. If not there, contact us at info@iptvukhub.it.com with your payment confirmation details.
- Want a refund — see our 7-day money-back guarantee policy. Contact us within seven days for a full refund.
- Suspect unauthorised payment — contact your bank or card provider immediately, then contact us so we can check the order on our side.
General online payment safety tips
- Always ensure the website address is correct before entering payment details
- Look for HTTPS (padlock icon) in the browser address bar
- Use a credit card where possible — credit card purchases have additional consumer protections under Section 75 of the Consumer Credit Act for purchases over £100
- Check your bank statement after any online purchase to confirm only the expected amount was charged
Published by IPTV UK Hub · Browse all articles